Terms and Conditions

/Terms and Conditions
Terms and Conditions 2018-03-30T12:08:44+00:00

PAYMENT
Billing is processed the day before your delivery.

CHANGES TO YOUR ORDER
Changes can be made any time before your order cut off (48hours prior to your delivery).

The office staff is happy to help you with your order changes when received prior to Wednesday at 12 pm via phone or email for a Friday pick-up and Thursday 12 pm for a Saturday pick-up. You can also make changes by yourself via the website. Please note that order changes include Skip Delivery. There is a Skip Delivery tab on the website.

SKIPPING YOUR DELIVERY
Skipping a delivery can be managed through your account by clicking on the “Skip a Delivery” tab after logging into your account. Be sure to inclue your delivery date in your skipped delivery time frame but do not include the following week if you are planning on being back for your next delivery. A good rule of thumb is to set your away dates from Monday to Friday of the week that includes your delivery date. As always, we will gladly take care of this for you if you give us a call or email us letting us know which deliveries you would like to skip.

CANCELLATIONS
Call us at 765.491.3873, email us at info@highlandheightsfarm.com.

RETURNS

Due to the nature of our products we do not offer returns on our items.